Products must be returned to the following address via certified mail, federal express, or other manner with tracking information: Buyhear Service Center / Attn: Product Returns / We are an out of network provider. We only accept immediate payment by credit / debit cards or the option of financing through Care for flexible payment plan options.The payment credit for the return will be processed when the items are received in-house.
From an audiologist's perspective, this also presents a philosophical decision.
Obviously, this child needs to have audiometric testing completed to assess their hearing status.
Please contact your bank to verify receipt of funds.
We will only be able to verify the cancelled transaction.
The parents may have also noticed these behaviors since the preschool years, and the parents will talk about the fact that these things may be subtle, but they certainly seem significant for that child.
From our perspective as audiologists, we might go through a range of potential explanations and etiologies.
We require signing for the package upon receipt to avoid complications of lost packages.
There will be exceptions to where Buyhear shipment process may take longer; that will be openly discussed prior to purchase. For a full return or exchange you must include in the return all aspects of additional inventory provided: batteries, filters, receivers, domes, and all original boxing materials.
Think about how many children were screened in schools whose hearing loss was actually missed.
We have to consider the screening protocol, the screening environment, and the frequency of screenings (the grades the child in when the screenings occurred).
This is an edited transcript of an Audiology Online live webinar.